1. Shipping and Delivery

• Shipping rates and delivery times vary based on your location and selected shipping method.

• We are not responsible for delays caused by carriers or customs processing.

• Once an order has shipped, we are not liable for lost or stolen packages. Please contact the carrier for assistance.

2. Returns and Refunds

• We do not accept returns, unless the item is incorrect according to original order.

• In the event product arrives in a damaged condition, please write info@raffaeledamiano.com within 5 days of product arrival and include a photo of the damaged product. Replacement product will be provided free of charge in the event of damaged goods upon receipt.

• In the event an incorrect product arrives, as according to original order, please write info@raffaeledamiano.com within 5 days of product arrival and include a photo of the incorrect product. We will then send you a pre-paid shipping label over email. Replacement product will be provided free of charge in the event of incorrect goods upon receipt.